Customer Support

f

Our Customer Portal

Welcome to Liquid Intelligent Technologies South Africa’s customer portal. Technological advancements have changed the way we live and work, and we understand that our customers always expect an increasingly personalised self-service from us. Our easy-to-use interface which is integrated with our ticketing system enables you to log and track the progress of your case 24×7.

As our valued partner, we want to be with you at every step of your digital transformation journey. To this end, we would like to reiterate that our teams are always ready to help identify the problems at hand and deliver the best outcome.

Technical support

We are committed to providing our customers with the best-in-class service, this is why we have set up a centralised in-house technical support desk. We value you feedback as it helps ensure that we are accurately catering to your business requirements. Please get in touch with the Liquid South Africa Technical Support Desk, available 24×7 via email or on the contact number below, to report a fault, log a query, file a complaint or compliment our service.

Phone:      +27 11 7740045
Email:        support@liquid.tech

Log a case

Please select the appropriate form that best indicates the severity of your case:

  • P1: Critical (service Offline)
  • P2: High (Service is degraded)
  • P3: Service Query

General enquiries

For any other enquiries, please click on the button below:

Digital Services
Infrastructure solutions
About us
Insights
Request access
For more information on how we use your data, please review our privacy notice here.
Log a P1 case
For more information on how we use your data, please review our privacy notice here.
Log a P2 case
For more information on how we use your data, please review our privacy notice here.
Log a P3 case
For more information on how we use your data, please review our privacy notice here.
General enquiries
Sign up to our newsletter
Contact us

We use cookies to help give you the best possible user experience. By using our site, you agree to the use of cookies by Liquid Intelligent Technologies and its selected partners. To find out more about our use of cookies and/or how you can disable them, please read our cookies statement.